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Error code: 1931

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Description :

• HTC common elements communication error

Explanation :

• Connection failure between the Main Board and Sub-E Board such as cable disconnection.
• There is something wrong with the elements on the Sub-E Board.
• There is something wrong with the communication elements on the Main Board.

Check points :

• Is the cable connected properly?
• Is the Sub-E Board out of order?
• Is the Main Board out of order? (Unlikely cause of this error).

Remedy :

• Reconnect the cable.
• Replace the cable.
• Replace the Sub-E Board.
• Replace the Main Board.