Search by Model
or by Error Code
Error code: 1931
HTC common elements communication error
Connection failure between the Main Board and Sub-E Board such as cable disconnection.
There is something wrong with the elements on the Sub-E Board.
There is something wrong with the communication elements on the Main Board.
Check points :
Is the cable connected properly?
Is the Sub-E Board out of order?
Is the Main Board out of order? (Unlikely cause of this error).
Reconnect the cable.
Replace the cable.
Replace the Sub-E Board.
Replace the Main Board.