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Error code: 00030019

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Ink supply defective (LIGHT MAGENTA)

This message appears and printer is stopped when ink count is less than 95% when ink end is detected by the liquid surface sensor inside the printhead sub-tank at power on initialization or ink supply.

• Replace the corresponding color ink cartridge for the cartridge shown to be empty.
• Replace the corresponding color solenoid for the I/H valve solenoid that will not go on.
• Replace the printhead for the printhead with a failed ink surface sensor.
• Replace the C362DRV board.